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Emotional Intelligence Focused Mindset

Recognizing, understanding, and utilizing emotion

Certification: Individual Program, Leadership Certification, Advanced Leadership Certification
Languages: English

About the course

Emotional intelligence has been well-acknowledged as a critical leadership skill, but beyond that, it is one of just a few areas of competency that become exponentially more important as a leader progresses in their career and moves through increasingly senior roles. Developing emotional intelligence at all levels of the organization will help to build a stronger talent pipeline and feel confident in the organization’s succession readiness.

Building on leadership fundamentals, this course goes beyond base theory to aid in the recognition, understanding, and use of the emotions we all experience. Balancing introspection and assessment with real-world strategies for application, this course will help leaders to become more deliberate in their mindset and approach, supporting ongoing growth and development well beyond the completion of course activities.

You will learn
  • The importance of EI and the compounding effects when working through others
  • Ways that EI can impact team performance, resilience, adaptability, and more
  • How to improve social awareness and apply these insights to relationship management
  • A language that supports discussion, deeper understanding, and further development
  • Methods to translate observations and insights to practical, real-life applications of skills
Who should attend

Any manager or leader seeking to better understand their own and their team’s behaviors, and to leverage that insight toward personal growth and improvement.

Personal benefits
  • Completion of a personalized assessment and plan for development
  • Honing of introspection and reflection skills supporting further personal growth
  • Creation of deeper interpersonal connections based on empathy and understanding
  • Recognition of cautionary signs and symptoms, allowing for proactive mitigation
  • Broad daily applications of learnings in both professional and personal life
Organizational benefits
  • Optimize key touch points in the employee lifecycle (e.g. development, retention)
  • Achieve more effective communication across teams and organizational levels
  • Improve engagement and morale through understanding and empowerment
  • Increase adaptability and accelerate change adoption
  • Beneficial to both internally focused (g. human resources, safety, operations) and externally focused (e.g. sales, customer relationship management) teams and activities
  • Comprehensive EQ-i2.0 personal evaluation and report
  • 15 hours of theory and application-based coaching
  • 4 hours pre/post-course confirmation of learning (applied actions review)
  • Learning supplements and reference materials
  • LMS access for 1 year
Session Leader
Not Available
Session Date / Time
Delivery Options
  • Option 1: Non-scheduled cohort learning
  • Option 2: Scheduled session dates
Course Content
  • Emotional intelligence foundations and implications for leadership
  • Goleman’s components of emotional intelligence
  • Thought process influences and unconscious bias
  • Understanding and leveraging the power of self and social awareness
  • EQ-i2.0 Model of emotional intelligence – personal appraisal review and insights
  • Problem areas and pitfalls of emotional intelligence efforts
  • Mood contagion and putting theory into practice
  • Personalized action planning and models for accountability
Contact us about course
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