Toyota Business Practice (TBP)

Problem solving is a core skill of every leader. More than an 8-step methodology, TBP introduces a set of values that are understood, applied, and supported through structured steps. This course is a complement to the Developing Leaders at All Levels program with its advanced understanding of theory and application. Employee development in the TBP approach is equally important in creating a problem-solving culture and building an engaged workforce.

Problem solving should be practiced and supported at every level of the organization. This program realizes maximum benefit when applied company-wide where a repeatable and standard process is followed no matter the complexity or breadth of the problem being addressed.

• How to apply TBP through a new lens created by applying values
• Lean Principles & Values including; Customers First, Always confirm the Purpose of your work, Ownership and Responsibility, Visualization, Judgement based on Facts, Think and Act Persistently, Follow each process with Sincerity and Commitment, Thorough, Communication, and Involve all Stakeholders
• The proper mindset and its positive impact on the problem solving
• How to apply this methodology to a problem in your business or situation
• How to engage others in the problem-solving process

Any manager or leader looking to improve their problem-solving capacity to make long-term sustainable changes.